Sunday, March 14, 2010

why doesnt my dutch lebara sim card work in norway


why doesnt my dutch lebara sim card work in norway?
do I need to use a different code or something? It works in sweden, germany etc. but not in norway.
Netherlands - 3 Answers
Random Answers, Critics, Comments, Opinions :
1 :
Your dutch provide needs a partner in norway; obvious it has not one.
2 :
There is a Lebara in Norway itself http://lebara.no/ and also on the Dutch website, Norway is mentioned on the page for roaming costs http://www.lebara-mobile.nl/roaming. Both of these indicate that of course they have a "partner" operation in Norway So this does not give you an answer which solves the mystery and therefore would suggest that you contact them directly http://www.lebara-mobile.nl/Contact and in case you are still in Norway, they have a number you can call from abroad as well
3 :
Dear Lebara Customer, Thank you for your message. First of all we would like to take this opportunity to apologize for any inconvenience caused. I understood form your massage that you are unable to use Lebara Services from Norway. Please follow the steps described below to solve your problem: 1: Manually select network. We do have roaming partners in Norway: NORWAYNETCOM AS NORWAYTelenor Mobil NORWAY OFFSHOREMaritime Communications Partner AS (MCP) It is important to select any of the above stated networks in your phone. This can be done by a ‘manual network search’; depending on your handset go to menu; settings; network settings; select network; manual; wait for your phone to select available networks in the area; select either NETCOM AS or Telenor Mobil. 2: Call Back: In case the network you still experience issues after successfully selecting the correct network we offer the possibility to dial via a so called ‘call back option’. Simply enter: *123*phone number with country code # call button. 3: Customer Care: In case you have more questions after reading this message please contact Customer Care on number: 0031619001200. We will be able to help you in Dutch, English, Polish. In case you are staying in Norway for a long period we would strongly recommend to purchase a Local Lebara SIM in Norway. You will find more information on : http://lebara.no/ I hope to have answered your question if you have any further enquiries please feel free to contact us on the phone number mentioned above. With kind regards, Lebara Customer Service – The Netherlands